Privacy Policy — ST CoachingLast updated: {insert today’s date}1. IntroductionST Coaching (“we”, “us”, “our”) is committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and your rights.By using our website or submitting your information, you agree to this policy.⸻2. Information We CollectInformation you provide to us directlyWhen you contact us via WhatsApp, email, forms, or social media, we may collect:
• Name
• Email address
• Phone number
• Instagram handle
• Fitness goals
• Any information you choose to send in your messagesAutomatic information (website analytics)Our landing page may collect basic, non-identifiable data such as:
• Device type
• Browser type
• Approximate location (city/country)
• Time spent on pages
• Clicks on buttons (e.g. WhatsApp link)This is used to improve our marketing and website performance.⸻3. How We Use Your InformationWe use your information to:
• Respond to enquiries
• Provide coaching information and pricing
• Deliver our coaching services
• Communicate with you via WhatsApp, email, or SMS
• Improve our website and marketing
• Maintain internal recordsWe do not sell or rent your information to any third parties.⸻4. Legal Basis for Processing (UK GDPR)We process your data under the following legal bases:
• Consent: when you contact us voluntarily
• Legitimate interest: for running and growing our coaching business
• Contract: if you sign up for coaching⸻5. Sharing Your InformationYour data may be shared with:
• WhatsApp (Meta) for communication
• Payment providers (if you purchase coaching)
• Website/analytics tools that help us understand website performanceThese third parties only receive the minimum data required to provide their service.We never share your data with anyone else unless required by law.⸻6. Data Storage & SecurityWe take reasonable steps to protect your information from loss, misuse, or unauthorised access.
Information is stored securely in password-protected systems.⸻7. How Long We Keep Your DataWe retain your information only for as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligationsYou may request deletion at any time.⸻8. Your Rights (UK GDPR)You have the right to:
• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Object to processing
• Request data portabilityTo exercise these rights, contact us using the details below.⸻9. Contact UsIf you have questions about this Privacy Policy or want to request your data, contact:Email: [email protected]
WhatsApp: 07512647866
Website: https://stcoaching.carrd.co